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Car Wash Purchased
N / A Exterior Good Exterior Beter Exterior Best Pit Stop Finish 3rd Finish 2nd Finish 1st
Detail Purchased
N / A Wash & Wax Polish & Wax Buff Polish & Wax Full Interior Detail Total Full Detail Mini Exterior Detail Mini Interior Detail
Vacuuming
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Windows
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Door Jams
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Dash / Door Panel Protectant
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Tire Shine & Wheels
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Exterior of Vehicle
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Comments:
Mailing list signup:
Bathrooms
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Personnel Attitude
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Personnel Appearence
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Were you rushed in any way?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Did the sales advisor help you with selection?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Was the receptionist / cashier friendly and attentive?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Did you feel pressured to buy something?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Did the employee thank you with eye contact?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Did your service take too much time?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Were you welcomed with a smile and uplifting attitude?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Were you given a printed menu?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Was the employee in a clean uniform?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Was the Cashier friendly and attentive?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Was there anything requested that was not supplied?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Were you alone when you visited?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Did you receive the service you requested?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Did you receive the best value for your dollars?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Were you invited back?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Did we re-do anything that was overlooked?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Was your vehicle treated with care and respect?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Were you told about future care recommendations?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Overall did the staff show genuine concern?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Overall were you completely satisfied?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Quality - did they exceed meet or fall short?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
People Skills - Did we exceed meet or fall short?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Facility Cleanliness - did we exceed meet or fall short?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Overall Speed & Effort to avoid wasting your time?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
Value - Perceived and Received how did we do?
N / A Exceeded Expectations Excellent Good Fair Room for Improvement
In your opinion on a scale of 1 - 10 with 10 being the best how did we rate?
Critque: What could have been done better? Please be critical because without your feedback necessary improvement might not happen. Candid input is extremely valuable.
What did you like best about your visit?
What did you like least about your visit?
Date & Time Visited
Comment
Will you Visit us Again?
Yes No
Please review and recapture memorable snippets that occured during your visit? Note locations and if they were positive or negative situations.
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